Terms & Conditions

Terms & Conditions
Last updated: [2/9/25]

Welcome to Chip ’n’ Cover. These Terms and Conditions (“T&C”) are a set of legally binding terms defined by us, the owners of this website. They establish the legal relationship between visitors to our website (“you”, “your”) and us (“we”, “our”, “Chip ’n’ Cover”) while you browse, engage with, or purchase products through our site.

By accessing and using our website, you agree to comply with and be bound by these T&C. If you do not agree, you must not use our website.

1. Purpose of These Terms

• These T&C set forth the legal boundaries governing your activities when visiting or engaging with this website.

• They are designed to protect both you as a customer and us as the website owners.

• Please note that T&C requirements may differ depending on jurisdiction, and you may wish to seek independent legal advice if needed.

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2. General Information

• Chip ’n’ Cover provides recycled woodchip products for use in gardens, allotments, landscaping, and outdoor projects.

• These T&C apply to all website visitors, customers, and anyone engaging with our site or services.

• We may update these T&C at any time without notice, and it is your responsibility to review them periodically.

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3. Products & Availability

• All products are subject to availability.

• Product descriptions and images are for guidance only. Due to the recycled nature of our products, size, colour, and texture may vary.

• We reserve the right to change or discontinue products at any time.

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4. Pricing & Payment

• All prices are shown in GBP (£) and are inclusive or exclusive of VAT (as stated).

• Payment must be made in full before delivery or collection unless agreed otherwise.

• We reserve the right to adjust prices at any time.

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5. Delivery & Collection

• Delivery charges and options will be communicated before purchase or on request.

• Any delivery dates provided are estimates only. We cannot guarantee exact times unless confirmed in writing.

• You are responsible for providing safe and suitable access for deliveries.

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6. Returns & Refunds

• Due to the nature of our products, we only accept returns if goods are faulty or damaged.

• Any issues must be reported within 7 days of delivery.

• Refunds will only be issued once goods are returned or sufficient evidence of fault/damage is provided.

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7. Acceptable Use of Website

• You agree not to misuse our website or use it for unlawful purposes.

• You must not attempt to gain unauthorised access, interfere with security, or use automated tools (such as bots or scrapers) without permission.

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8. Limitation of Liability

• Chip ’n’ Cover is not responsible for indirect, incidental, or consequential damages arising from use of our site or products.

• We are not liable for misuse of our products outside their intended purpose (i.e., outdoor ground cover).

• Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence.

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9. Intellectual Property

• All content, branding, images, and materials on this website are owned by or licensed to Chip ’n’ Cover.

• You may not reproduce, copy, or redistribute any material without our written permission.

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10. Governing Law

• These T&C are governed by the laws of England and Wales.

• Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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11. Legal Disclaimer

• These Terms & Conditions are intended to outline the legal framework of your use of this website.

• They may not fully protect against all legal exposure. If you require detailed protection specific to your business and jurisdiction, you should seek independent legal advice.